The most ideal ways to fix a broken screen on your mobile device

Your cell phone screen might be your most sensitive segment. “Over 90% of the cracked screen repairs we do are screen replacements,” says Jack Murphy, vice president of exchanges for iCracked, which repairs cell phones.

So how would you fix your phone? You can hire an expert, usually the phone manufacturer or a third-party repairman. Or, you can buy the essential parts and appliances, take a deep breath, and do it yourself.

The easiest fix is ​​to go back to the producer. For example, Apple charges around $130 for the iPhone 5 and iPhone 6 Plus models, and $110 for the iPhone 6. Start by taking the phone to an Apple Store or authorized repair shop to see how quickly it fixes itself. Otherwise, you have to mail it in, which means you’ll be isolated from your phone for three to five business days. Can’t you survive that long without your phone? With Apple’s Express Replacement Service ($29 extra), the company will mail you a loaner.

External repairmen. On the other hand, you could take your phone to a stranger. Werx, which does RadioShack repairs, guarantees a 72-hour response time and offers a restricted lifetime warranty. It costs $120 to $130 to repair an iPhone 5 screen, $50 to $250 for an HTC phone, and $300 to $350 for a Samsung Galaxy S4 or S5. If you’re working with a third party, make sure they guarantee it works, says Ed Kuhner, vice president of customer engagement for HTC Americas.

HTC, which makes Android mobile phones, offers free broken screen repair in the first half year after purchase. Samsung’s mail-in screen replacement benefit takes seven business days and costs $150 for a Galaxy S4 or S5. However, Samsung is revealing a number of approaches where you’ll be able to get a screen replaced in an hour or less for a similar price. Two stores are open in the Dallas/Fort Worth region and a third in Los Angeles, with more areas expected soon. (For other approved repair shops, call the Samsung Helpline at 800-726-7864.)

IRacked has hands-on experience in onsite repair of Apple mobile phones and Samsung Galaxy landlines. Your 800 or more “iTechs” spread across the US will also come to you. For the most part, they can change a screen in less than 60 minutes, says Murphy. Most iCracked repairs cost $100 to $110 and the parts come with a lifetime warranty.

Beware of anyone offering to replace your screen for $50 or less. There’s a good chance you’ll get substandard parts, says Kuhner. “It could be another piece of glass, but you don’t recognize what kind of glass it is.”

The DIY approach. You could save a couple of bucks by doing the repair yourself. iFixit, a creator of do-it-yourself tech repair units and wizards, offers an iPhone 5S screen repair package for $90, which is $20 to $40 less than Apple’s repair charge. Be that as it may, a screen replacement medical procedure is not for everyone; it’s a sensible strategy that includes several small screws and parts.

Also, if your phone is quite old, it might be difficult for you to bypass the cracked screen repair and buy another phone. “It may not be just the screen that’s damaged. There may be different issues that I didn’t know about,” says Laura Estepan, general manager of Best Buy’s mobile specialty store in Manhattan’s Union Square.

Leave a Reply

Your email address will not be published. Required fields are marked *